16.10.2015 14:08 Age: 9 yrs
Category: Services, Company News
Heye introduces ticket system for return shipments
Heye always endeavours to improve business processes for its customers.
Therefore, the company has successfully tested and approved a new customer service tool for the handling of <link internal-link>return shipments:
Each repair- and complaint procedure gets a Heye ticket number. By this ticket number, each returned article can be related to its consignor and processing time is reduced.
Prior to return shipment, the customer is to contact Heye to get a ticket number by
<link>customer-care@heye-international.com
Heye will then reply to the customer informing on the ticket number, the correct address to return the article as well as the name of the Heye contact person.