Privacy Protection


We take the protection of your private data seriously. Various international laws, also the German Bundesdatenschutzgesetz (BDSG) and the German Telemediengesetz (TMG) set the legal framework for us. In this context we like to give you the following information:



Data Storage

When visiting our Website, the access data are stored in a log file on our provider’s server, located in Germany. This data record consists of your anonymised IP-address, only information on the country is visible. In addition we track the visited pages and the downloaded files. The intention is to get an overview about the customers’ interest concerning the different products. This analysis is done for statistic purpose without any reference to individuals.



Data Storage by “Piwik” Web Analysis Service

Our website uses Piwik (, an open source software for web analytics. Piwik uses so-called “Cookies”, small text files, which are stored on your computer and which enable Piwik to analyse the access to our website. Your IP-address will be anonymised before Piwik is storing it. You can prevent the installation of the cookies by a setting in your local browser-software.
Attention: When you delete all your Cookies, also the “deactivate-Cookie” gets deleted (then tick the box below again).
By visiting this website you comply with the processing of the collected data by Piwik in the way and for the purpose described above. You can deactivate the web analysis at anytime:

Objection against Data Storage

Data Security

We protect our website and other systems against unauthorised access by technical and organisational arrangements against loss, damage, unauthorized access and data theft. A personal login to our client login area requires your personal password. You should always keep your access information confidential. If you have finished your visit on our website make sure that you close the browser window, particularly when you use the computer together with other people.

We entrust service providers to run the website or to send out customer mailings. These companies are obliged to handle your data in the above described way.


Links to other Websites

The links to other websites are showing third party content. Heye International GmbH declines any responsibility concerning the content of these websites. The decision to click on these links depends on the user. All our videos are stored on and accessed by YouTube.



Processing of Data from the Forms on our Website

Personal data are only stored if you provide them to us voluntarily, e.g when registering for the newsletter, when using the contact form or when sending us an online-application.


All personal data you have entered into the contact form of our website, such as name, e-mail address, telephone number etc. will be processed and stored only for the particular purpose of your intention for individual communication with you. Please consider that the transmission of data is not encrypted and therefore no confidential information should be sent by contact form.


When entering an online-application it is transferred in encrypted way, to exclude data abuse through a third party.



By e-mail we like to inform you about company and product news. For this purpose you can register to our e-mail newsletter. Therefore we are storing your e-mail address. Of course your data will not be sent to a third party. Certainly you can unsubscribe the newsletter at any time in the footer line of the e-mail newsletter.



Right of Information

You have the right to receive free of charge information about the data we are storing about you. Furthermore you are entitled to demand the correction of inaccurate data as well as blocking and deletion, as far as the storage is incorrect or no longer necessary.




In case of questions to data protection please contact:


Postal address:           Heye International GmbH
                                    Lohplatz 1
                                    31683 Obernkirchen / Germany